About us


  • Julie Lithgow


    Julie became the Director of the Institute of Chartered Shipbrokers in 2011.

    Most recently she was Head of Business Intelligence at Pole Star Space Applications, working on government liaison for IMO regulation and latterly working with the European Naval Force in the Gulf of Aden as part of the naval response to pirate attacks on commercial shipping.

    Previously she was the Communications and Marketing Manager for V.Holdings Ltd, before which she was the Nautical Campus Manager of the Nautical Institute, the professional body for qualified seafarers.

  • Jacqui Gilbert

    Director’s Executive Assistant

    As the Director's Executive Assistant, Jacqui comes from a background in banking, office administration and PA. Jacqui also offers much support to Education, Membership and Human Resources of the Institute.

  • Robert Hill FICS

    Head of Membership

    Robert joined the Institute as Head of Membership in February 2015 after nearly 30 years in the shipping industry. He has mainly been involved in liner shipping and port agency, including management positions for ship agency companies in New Zealand and a liner trade management role in Sydney, Australia.

    Robert is from New Zealand and has worked in shipping in England, Germany and Australia as well as in New Zealand.

    Robert has been a Member of the Institute since 1996, branch secretary of the Australia/New Zealand branch for six years and held the position of Chairman of the Membership Committee 2013-15. Robert was made a Fellow of the Institute in 2012.

    Robert has a MBA in Maritime Management from the Australian Maritime College.

  • Matt Gilbert

    Head of Business and Partnerships

    Matt worked at Informa plc from 1999 - 2008 where he was Director of Lloyd's Maritime Academy, founded the Corporate Training business and was Founder/Director of IBC Global Academy.

    Following this he worked as a consultant for international clients in shipping and ports, advising on education and training, management development, commercial strategy, marketing, institution and capacity building, before joining the Institute in June 2016.

  • Samantha Porter

    Student Support Advisor

    Samantha joined the ICS in January 2009 after a lengthy career in retail banking as a Customer Service Manager.

  • Stella Piermattei

    Student Coordinator

    Stella joined the Institute of Chartered Shipbrokers in September 2011.

    After three years in the Membership team, Stella now supports students from the Education team.

    Stella has a Masters degree in Education and previous experience as a childhood educator.

  • Francess Toussaint

    Membership Support

    Francess started with the ICS in June 2006 as an examination administrator, having previously working for HFEA as a payment clerk.  Francess primarily focuses on organising and administering our membership functions.

  • Eleonora Modde

    Programme Manager

    Eleonora is the Business and Partnerships programme manager. She supervises multi-strand projects involving the Institute's Education and Membership departments.

    Since she joined in 2012, Eleonora has been involved in and led global projects aiming at furthering the Institute reputation and strengthening the existing and new partnerships in over forty countries.

    Before joining the Institute she has worked in academia for 10 years, as tutor, researcher, editor and project manager.

    Eleonora is trained as an architect and has worked as a designer both in Italy and in the UK.

  • Carly Fields


    Carly has worked with the ICS since 2004, when she took over the editorship of the ICS membership magazine, the Shipping Network. Previously, Carly worked as an editor for the daily shipping newspaper Lloyd's List.

    Carly holds a Maritime Studies degree from Liverpool John Moores University and gained her ICS Fellowship in 2005.

  • Patrick Neylan

    Head of Publications

    Patrick has more than three decades of experience in shipping, starting in freight forwarding and progressing through government procurement (Crown Agents), liner shipping (Mitsui OSK), maritime journalism (Editor of Fairplay) and consultancy (Editorial Director at Drewry Shipping Consultants).

    His brief is to maintain, update and develop the Institute's books, although the Institute sensibly keeps him at arm's length on a consultancy basis, which means he does publishing work for other clients too. Patrick still has his forklift operator's certificate and his Heavy Goods Vehicle driver's licence from his forwarding days, just in case.